Frequently Asked Questions

You can find the FAQ for your specific product or question by using the form below. You can also browse our FAQ pages by using the product category links to the right.
FAQ by Product Category
Our FAQ pages contain answers to some of the most common questions our Customer Relations department receives. Click on a product category below to view the FAQ page for that family.
HFD320 Honeywell AirGenius 5 Air Cleaner/Odor Reducer
Explore more air purifier products:
Brands: Honeywell Vicks
Honeywell HCM-350 Cool Moisture Humidifier
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Honeywell HF-910 Turbo Force® Floor Fan
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Brands: Honeywell
Braun - Thermoscan Ear Thermometer
Explore more thermometer products:
Brands: Vicks Braun
HZ-435 Honeywell EnergySmart® Surround Ceramic Heater
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Brands: Honeywell
SoftHeat HC1450 Whole Body Wellness Wrap
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BK500 Stinger Outdoor Insect Killer
Explore more insect control products:
Brands: Stinger NØsquito
FM-3700B PUR Advanced Faucet Water Filter - Chrome
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Air Purifiers
Humidifiers
Fans
Thermometers
Heaters
Heating Pads
Insect Control
Water Filtration
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© Kaz, A Helen of Troy Company 2011-2023 400 Donald Lynch Blvd. Marlborough, MA 01752 1-800-477-0457
Honeywell is a trademark of Honeywell International Inc., used under license by Helen of Troy Limited.
This product is distributed by Kaz USA Inc. under license from The Procter & Gamble Company, Cincinnati, OH, USA. The VICKS and ZZZQUIL trademarks are owned by The Procter & Gamble Company.
These products are manufactured by Kaz USA, Inc. and Kaz Europe SA under a license to the 'Braun' Trademark. 'Braun' is a registered Trademark of Braun GmbH, Kronberg, Germany.